Drilldown: Article
Article > productshort :
&single or
PEC-REP
& Platform :
GenesysEngage-cloud or
PureConnect, GenesysCloud, GenesysEngage-cloud
& Role:
None
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Action map performance (1) ·
Activity Summary Report (1) ·
Assisted Service Interactions by Last Milestone Report (1) ·
Async Interactions Report (1) ·
Capture Point Business Value Report (1) ·
Capture Point Dashboard (1) ·
Capture Point Task Duration Report (1) ·
Customer Segment Service Level Dashboard (1) ·
Customer Segment Service Level Report (1) ·
ETL Audit Dashboard (1) ·
Inbound Voice User Report (1) ·
Interactions Acceptance Dashboard (1) ·
Interactions Acceptance Report (1) ·
IVR Usage Report (1) ·
New in This Release (1) ·
Resource Performance Dashboard (1) ·
Resource Performance Report (1) ·
Self-Service Statistics Report (1) ·
Task Age Dashboard (1) ·
Task Detail Report (1) ·
Task Work Detail Report (1) ·
Widget Errors (1)
None (1) ·
Action map performance (1) ·
Activity Summary Report (1) ·
Assisted Service Interactions by Last Milestone Report (1) ·
Async Interactions Report (1) ·
Capture Point Business Value Report (1) ·
Capture Point Dashboard (1) ·
Capture Point Task Duration Report (1) ·
Customer Segment Service Level Dashboard (1) ·
Customer Segment Service Level Report (1) ·
ETL Audit Dashboard (1) ·
Inbound Voice User Report (1) ·
Interactions Acceptance Dashboard (1) ·
Interactions Acceptance Report (1) ·
IVR Usage Report (1) ·
Resource Performance Dashboard (1) ·
Resource Performance Report (1) ·
Self-Service Statistics Report (1) ·
Task Age Dashboard (1) ·
Task Detail Report (1) ·
Task Work Detail Report (1) ·
Widget Errors (1)
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- PEC-REP/Current/RPRT/HRCXIiWDCptrPntTskDrtn
- PEC-REP/Current/RPRT/HRCXIiWDCstmrSgmntSrvLvlDshbrd
- PEC-REP/Current/RPRT/HRCXIiWDCstrSgmtSrvcLvl
- PEC-REP/Current/RPRT/HRCXIiWDETLAuditDshbrd
- PEC-REP/Current/RPRT/HRCXIiWDResPerf
- PEC-REP/Current/RPRT/HRCXIiWDResPerfDshbrd
- PEC-REP/Current/RPRT/HRCXIiWDTskAgeDshbrd