Drilldown: Article
Article > Platform :
GenesysEngage_cloud or
PureConnect, GenesysEngage-cloud or
Other
& ComingSoon:
No
& Product:
Intelligent Workload Distribution
Use the filters below to narrow your results.
How Intelligent Workload Distribution works (2) ·
How IWD works (2) ·
Monitor work items and emails (2) ·
Search, display, manage, and update work items (2) ·
Set up IWD (2) ·
Use Workload Manager (2) ·
View, edit, and create Categories and Rules (2) ·
View, edit, and create Endpoints (2) ·
View, edit, and create Genesys Multicloud CX Email boxes (2) ·
View, edit, and create Prioritization schemas (2)
How IWD works (2) ·
Intelligent Workload Distribution (2) ·
Monitor work items and emails (2) ·
Search, display, manage, and update work items (2) ·
Set up IWD (2) ·
Use Workload Manager (2) ·
View, edit, and create Categories and Rules (2) ·
View, edit, and create Endpoints (2) ·
View, edit, and create Genesys Multicloud CX email boxes (2) ·
View, edit, and create Prioritization schemas (2)
Showing below up to 20 results in range #1 to #20.
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D
- Draft:PEC-IWD/Current/Administrator/IWD
- Draft:PEC-IWD/Current/Administrator/IWDCategories
- Draft:PEC-IWD/Current/Administrator/IWDEndpoints
- Draft:PEC-IWD/Current/Administrator/IWDGTL
- Draft:PEC-IWD/Current/Administrator/IWDMailboxes
- Draft:PEC-IWD/Current/Administrator/IWDManager
- Draft:PEC-IWD/Current/Administrator/IWDMonitor
D cont.
- Draft:PEC-IWD/Current/Administrator/IWDPrioritization
- Draft:PEC-IWD/Current/Administrator/IWDSetup
- Draft:PEC-IWD/HIW