Drilldown: Article
Article > Platform:
None
& Role :
Administrator, Agent, Developer, Supervisor or
Supervisor or
Other
& Product :
Agent Setup or
Reporting
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Agent desktop settings overview (2) ·
Agent settings overview (2) ·
Chat Thread Report (2) ·
Create and manage agent skills (2) ·
CX Insights for iWD reports and dashboards (2) ·
Genesys CX Insights for iWD project (1) ·
Intraday Process Dashboard (2) ·
Intraday Process Report (2) ·
My Channels options (2) ·
Provision GCXI (2) ·
Provision RAA (2) ·
Recording options (2) ·
Service Client options (2) ·
Settings and configuration overview (2) ·
Task Age Report (2) ·
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None (6) ·
Agent desktop settings overview (2) ·
Agent settings overview (2) ·
Chat Thread Report (2) ·
Create and manage agent skills (2) ·
CX Insights for iWD reports and dashboards (2) ·
Genesys CX Insights for iWD project (1) ·
Intraday Process Dashboard (2) ·
Intraday Process Report (2) ·
My Channels options (2) ·
Recording options (2) ·
Service client options (2) ·
Settings and configuration overview (2) ·
Task Age Report (2)
Showing below up to 31 results in range #1 to #31.
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D
- Draft:PEC-AS/Current/ManageCC/Agent options overview
- Draft:PEC-AS/Current/ManageCC/CC options overview
- Draft:PEC-AS/Current/ManageCC/Create skills
- Draft:PEC-AS/Current/ManageCC/Hierarchy
- Draft:PEC-AS/Current/ManageCC/My Channels options
- Draft:PEC-AS/Current/ManageCC/Recording options
- Draft:PEC-AS/Current/ManageCC/Service Client options
- Draft:PEC-REP/Current/GCXIPEGuide/Provision
- Draft:PEC-REP/Current/GCXIPEGuide/ProvisionRAA
- Draft:PEC-REP/Current/PulsePEGuide/Provision
- Draft:PEC-REP/Current/RPRT/HRCXIChatThread
D cont.
- Draft:PEC-REP/Current/RPRT/HRCXIForiWD
- Draft:PEC-REP/Current/RPRT/HRCXIiWDIntrDyPrcs
- Draft:PEC-REP/Current/RPRT/HRCXIiWDIntrDyPrcsDshBrd
- Draft:PEC-REP/Current/RPRT/HRCXIiWDproject
- Draft:PEC-REP/Current/RPRT/HRCXIiWDTskAgeRprt
P
P cont.
- PEC-AS/Current/ManageCC/Service Client options
- PEC-REP/Current/GCXIPEGuide/Provision
- PEC-REP/Current/GCXIPEGuide/ProvisionRAA
- PEC-REP/Current/PulsePEGuide/Provision
- PEC-REP/Current/RPRT/HRCXIChatThread
- PEC-REP/Current/RPRT/HRCXIForiWD
- PEC-REP/Current/RPRT/HRCXIiWDIntrDyPrcs
- PEC-REP/Current/RPRT/HRCXIiWDIntrDyPrcsDshBrd
- PEC-REP/Current/RPRT/HRCXIiWDTskAgeRprt