Drilldown: Article
Article > Dimension :
Segments or
Sessions
& Product :
Genesys Predictive Engagement or
Genesys Recording, Quality Management, and Speech Analytics or
Outbound (CX Contact)
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About journey shaping with sessions and events (2) ·
About segments (2) ·
Best practices for segments (2) ·
Examples of segments (2) ·
Manage segments (2) ·
Scenario: Segment visitors who wait 6 seconds (2) ·
Segments assigned (admin view) (2) ·
Types of sessions (2) ·
View segments (2) ·
Web sessions (2)
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- ATC/Current/AdminGuide/Sessions events overview
- ATC/Current/AdminGuide/Web sessions
- ATC/Current/Event/6 Secs