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Article > Role : Administrator, Agent, Supervisor or Administrator, Supervisor or Supervisor

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Agent Details Activity Report (5) · Weekly Agent Group Utilization Dashboard (4) · Agent State Details Report (4) · Agent Login-Logout Details Report (4) · Performance (4) · Agent Group Membership Details Report (4) · Final Disposition Dashboard (4) · Weekly Agent Group Performance Dashboard (4) · Performance Alerts View (4) · Weekly Business Attribute Dashboard (4) · Weekly Queue Summary Dashboard (4) · Weekly Self Service Containment Dashboard (4) · What-If Window (4) · Performance Monitor View (4) · Performance Intra-Day View (4) · Bot Analytical Dashboard (4)
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