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Article > Standalone: None & Product : Agent or Agent Setup or None & UseCase : CE06 or None

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Standalone: (Click arrow to add another value)
productshort:
None (6) · Draft:AS (1) · Draft:ContentAdmin (2) · Draft:GPR (8) · Draft:GPWFM (1) · Draft:PEC-AS (32) · Draft:PEC-Dev (3) · Draft:PEC-REP (1) · Draft:QNA (1) · Draft:Solution (2) · Draft:System (1) · Draft:VM (1) · GAMD (1) · GVP (3) · IXN (1) · Mixed (1) · PEC-AS (6) · PEC-OU (1) · PEC-REP (2) · PEC-WFM (1) · STRMS (8) · UseCases (4) · VM (1)
Platform:
None (55) · GenesysEngage-cloud (32) · GenesysEngage-onpremises (1)
ComingSoon:
None (79) · No (9)
Role:
None (80) · Administrator (8)
DisplayName:
None (19) · Architecture (4) · My Channels options (3) · Service Client options (3) · Get started with Agent Setup (2) · Agent desktop settings overview (2) · Agent settings overview (2)
Other values:
TocName:
None (47) · Agent desktop settings overview (2) · Agent settings overview (2) · Appendix: Supported Encodings (1) · Audit (1) · Channel options (1) · Chat options (1) · Contact options (1) · Email options (1) · Facebook options (1) · Feedback options (1) · Genesys Softphone options (1) · Global Login options (1) · GPR Glossary Terms (Internal Use-Not for Publication) (1) · How Does GPR Score Agents? (1) · Install and Configure Predictive Routing (1) · Interaction History Advanced Search options (1) · Manage Email Addresses (1) · My Channels options (3) · Operations: Updating, Maintenance, Logging, Troubleshooting (1) · Outbound options (1) · Recording options (1) · Routing Manager (1) · Routing Scenarios Using GPR (1) · Service Client options (3) · Sharing Business Attributes in Agent Setup (1) · Single Sign-On (1) · Standard Response Library options (1) · Standard Response options (1) · Statistics options (1) · Supervisor access and metering (1) · Supervisor options (1) · System Requirements, Pre-Requisites, and Planning (1) · Twitter options (1) · Voice options (1) · Workitem options (1)
Dimension:
None (88)
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Manual:
None (13) · Admin (2) · Administrator (1) · CXCPEGuide (1) · Deployment (9) · DevConsole (1) · Developers (1) · GCXIMCPRG (1) · GenesysChoice (1) · GenesysCloud (1) · GenesysEngage-cloud (1) · GenesysEngage-onpremises (1) · GIMPEGuide (1) · GPWFMPEGuide (1) · GVPPEGuide (3) · IXNPEGuide (1) · ManageCC (10) · PEGuide (1) · PureConnect (1) · ReleaseNote (1) · SCAPI (1) · Source (26) · STRMSPEGuide (7) · User (1) · VMPEGuide (1)
Application:
None (80) · Agent Setup (6) · Agent Workspace, Agent Setup (2)
UseCase: (Click arrow to add another value)
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None (85) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1)

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