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Article > Standalone : No or Yes & Platform : GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or GenesysEngage-onpremises & Role : Administrator or Administrator, Supervisor

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Standalone: (Click arrow to add another value)
productshort:
DES (8) · Draft:DES (20) · Draft:Mixed (22) · Draft:PE-GPR (1) · Draft:PEC-AS (1) · Draft:PEC-GPA (1) · Mixed (8) · PE-GPR (1) · PEC-AS (1) · PEC-GPA (1) · User:Tgilchri (1)
Platform: (Click arrow to add another value)
ComingSoon:
No (53) · Yes (12)
Role: (Click arrow to add another value)
DisplayName:
Historical Reporting / Genesys CX Insights (3) · Upgrade notes (2) · Mixed Mode Suite Level Requirements (2) · Mixed Mode Overview (2) · Integrating Gplus Adapter in Classic (2) · Genesys Multicloud CX Email (2) · Generalized Architecture (2) · Routing scenarios using GPR (2) · ECMAScript Expressions (2) · TLS for Genesys Engage Servers (2) · Naming conventions (2) · Default Routing in Designer (2) · Bots Dashboard (2) · Application Settings (2) · Agent and Agent Group Annex (2) · Agent Workspace / Workspace Web Edition (SIP) use case (2) · Web Real-Time Communication (WebRTC) Agents use case (2) · Mixed Mode Use Cases (2)
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Reporting (3) · Integrating Gplus Adapter in Classic (2) · Naming conventions (2) · Routing scenarios using GPR (2) · Suite Level Requirements (2) · Genesys Multicloud CX Email (2) · General Architecture (2) · TLS (2) · Upgrade notes (2) · Use Cases (2) · Default Routing in Designer (2) · Overview (2) · Using ECMAScript in Designer (2) · Bots Dashboard (2) · Application settings (2) · WebRTC agents (2) · Agent Annex (2) · Workspace Web Edition (2)
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Dimension:
None (59) · BasicApp (5) · bots (1)
Product:
None (19) · Agent folder (1) · Agent Setup (2) · Designer (27) · Genesys Multicloud CX Mixed Mode (12) · Genesys Predictive Routing (2) · Gplus Adapter for Salesforce (2)
Manual:
None (1) · Administrator (2) · Deployment (32) · Designer (28) · ManageCC (2)
Application:
None (37) · Agent Setup (2) · Designer (26)
UseCase:
None (65)
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None (65)

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