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Article > Platform :
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngage-onpremises, PureConnect, GenesysCloud or
PureConnect
& Dimension:
None
& Product :
Genesys Predictive Engagement or
Widgets or
None
Use the filters below to narrow your results.
About global settings (2) ·
An agent's experience in PureConnect (2) ·
Genesys Predictive Engagement resources for developers (2) ·
Get started with Genesys Predictive Engagement for PureConnect (2) ·
Get started with Predictive Engagement for PureConnect (2) ·
Journey attributes (1) ·
Journey history data retention period change (2) ·
Journey map icons (2) ·
Limits for Genesys Predictive Engagement and custom event objects (1) ·
Outcome limitation change (2) ·
Outcome performance (2) ·
Segment performance (2) ·
Select a schedule (2) ·
View audit logs (2)
Showing below up to 26 results in range #1 to #26.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
A
- ATC/Current/AdminGuide/About global settings
- ATC/Current/AdminGuide/Get Started PureConnect
- ATC/Current/AdminGuide/Journey outcome report
- ATC/Current/AdminGuide/Journey segment report
- ATC/Current/AdminGuide/JourneyAttributes
- ATC/Current/AdminGuide/Schedules
- ATC/Current/AdminGuide/View audit logs
- ATC/Current/AgentGuide/Get started PureConnect
- ATC/Current/AgentGuide/Map icons
A cont.
- ATC/Current/AgentGuide/PureConnect
- ATC/Data retention change
- ATC/outcome limitation change
- ATC/Predictive Engagement Developers
D
D cont.
- Draft:ATC/Current/AdminGuide/Schedules
- Draft:ATC/Current/AdminGuide/View audit logs
- Draft:ATC/Current/AgentGuide/Get started PureConnect
- Draft:ATC/Current/AgentGuide/Map icons
- Draft:ATC/Current/AgentGuide/PureConnect
- Draft:ATC/Data retention change
- Draft:ATC/outcome limitation change
- Draft:ATC/Predictive Engagement Developers