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Article > Standalone :
No or
None
& Platform :
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
PureConnect, GenesysCloud or
PureConnect, GenesysCloud, GenesysEngage-cloud or
PureEngage
& Dimension :
JourneyData or
WebChat
Use the filters below to narrow your results.
About journey data (2) ·
Additional information (admin view) (2) ·
Create a web chat offer (2) ·
Customer summary (admin view) (2) ·
Live Now (2) ·
Monitor web chat performance (2) ·
Searches performed (admin view) (2) ·
Unknown visitors (admin view) (2) ·
Visit journey map (admin view) (2) ·
Web chat lifecycle (2) ·
Web chat overview (2)
Showing below up to 22 results in range #1 to #22.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
A
- ATC/Current/AdminGuide/About journey data
- ATC/Current/AdminGuide/Additional information
- ATC/Current/AdminGuide/Chat offers
- ATC/Current/AdminGuide/Customer details
- ATC/Current/AdminGuide/Customer journey map
- ATC/Current/AdminGuide/Live Now
- ATC/Current/AdminGuide/Monitor web chat performance
- ATC/Current/AdminGuide/Searches performed
A cont.
- ATC/Current/AdminGuide/Unknown users
- ATC/Current/AdminGuide/Web chat lifecycle
- ATC/Current/AdminGuide/Web chat overview