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Article > Product : Agent Setup or None & Manual : Administrator or ManageCC or PDMLibraryGIM & Application : Reporting, Reporting GCXI or None

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Standalone:
None (3) · No (57) · Yes (27)
productshort:
Documentation:PEC-REP (6) · Draft:PEC-AS (34) · Draft:PEC-Dev (4) · Draft:PEC-IWD (1) · Draft:PEC-REP (13) · Draft:SF (7) · Draft:WFM (3) · PEC-AS (6) · PEC-DC (6) · PEC-REP (7)
Platform:
None (65) · GenesysCloud (1) · GenesysEngage-cloud (21)
ComingSoon:
None (37) · No (50)
Role:
None (83) · Administrator (4)
DisplayName:
None (3) · Table CTL_ETL_HISTORY (3) · Configure a multi-channel contact center (2) · Table CTL_GDPR_HISTORY (2) · Templates (2) · Table CTL_EXTRACT_HISTORY (2) · Table CTL_TRANSFORM_HISTORY (2) · Table CTL_PURGE_HISTORY (2) · Virtual Queues (2) · Capacity rules (2) · Agent and contact center statistics (2)
Other values:
TocName:
None (33) · Agent and contact center statistics (2) · Capacity rules (2) · Configure a multi-channel contact center (2) · Virtual Queues (2) · Templates (2)
Other values:
Dimension:
None (83) · Journey (4)
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Manual: (Click arrow to add another value)
Application: (Click arrow to add another value)
UseCase:
None (87)
PEPageType:
None (87)

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