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Article > Platform: GenesysEngage-cloud & Manual : Deployment or Help or PDMLibraryGIM or PDNAA or User or None & Application : IVR Administration or None

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The Settings menu (4) · Create and update users and roles (4) · What you can monitor (4) · Monitor predictor feature coverage (4) · View KPI outcome (4) · View model accuracy (4) · View the Agent Profile schema (3) · Upload interaction and other data (3) · Deployment Guide (3) · Create and update predictors (3) · Routing Scenarios Using GPR (3) · Feature Analysis report (3) · How Does GPR Score Agents? (3) · View the Customer Profile schema (3) · Agent Variance report (3) · New in this Release (3) · How to configure score expressions (3) · View uploaded datasets (3)
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None (40) · View model accuracy (4) · Create and update users and roles (4) · View KPI outcome (4) · The Settings menu (4) · Monitor predictor feature coverage (4) · What you can monitor (4) · About this guide (3) · Upload interaction and other data (3) · Create and update predictors (3) · Routing Scenarios Using GPR (3) · Feature Analysis report (3) · How to configure score expressions (3) · How Does GPR Score Agents? (3) · Overview (3) · View the Agent Profile schema (3) · Agent Variance report (3) · View uploaded datasets (3) · View the Customer Profile schema (3)
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