November 9, 2018
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Introducing the Genesys Predictive Engagement Admin UI
This is the first release of Genesys Predictive Engagement Administrative UI, which administrators and business users use to perform the following tasks:
- Monitor visitors who are currently on the customer’s website
- Build journey optimization logic by creating segments, outcomes, and action maps
- Configure additional administrative users
- Define authentication credentials for integrating with other Genesys products
- Define parameters for monitoring visitor activity
For more information on the Admin UI, see Administrator's Guide.