January 28, 2019

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Copyright

All Genesys software is © Copyright 2013 –2018 Genesys Telecommunications Laboratories, Inc. All rights reserved.

Complete information about Genesys proprietary intellectual property, including copyrights, can be found here.

Trademarks

Genesys and the Genesys logo are registered trademarks of Genesys Telecommunications Laboratories, Inc. in the U.S.A. and other countries. Complete information about Genesys proprietary intellectual property, including all trademarks, can be found here.

All other trademarks are the property of their respective owners.

Third Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. Please contact your customer care representative if you have any questions.

Release Notes for the January 28, 2019 release of the Genesys Predictive Engagement Admin UI.

Customized tracking snippet

You can now access your customized Genesys Predictive Engagement tracking snippet from the Settings menu in the Admin UI. Your organization ID and region are automatically populated for you. For more information, see Tracking snippet.

More Release Information