From Genesys Documentation
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{{MintyDocsProduct | {{MintyDocsProduct | ||
| − | |displayname=Outbound | + | |displayname=Outbound (CX Contact) |
|previewers=OUPreview | |previewers=OUPreview | ||
| − | |contentarea=Multicloud | + | |contentarea=Genesys Multicloud CX |
|landingpage=No | |landingpage=No | ||
|definition=Proactively engage with customers across multiple channels to manage expectations and keep them informed throughout their journeys. | |definition=Proactively engage with customers across multiple channels to manage expectations and keep them informed throughout their journeys. | ||
| Line 13: | Line 13: | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
|Type=Release Notes | |Type=Release Notes | ||
| − | |Links=* | + | |Links=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=CX_Contact|display text=CX Contact release notes}} |
| − | *[https://docs.genesys.com/Documentation/PSAAS/Public/RN/Outbound Outbound legacy | + | *[https://docs.genesys.com/Documentation/PSAAS/Public/RN/Outbound Outbound legacy release notes] |
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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*[https://docs.genesys.com/Documentation/PSAAS/latest/Administrator/Outbound Outbound legacy] | *[https://docs.genesys.com/Documentation/PSAAS/latest/Administrator/Outbound Outbound legacy] | ||
|Columns=No | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Type=Agent Features | ||
| + | |Title=Agent | ||
| + | |Links={{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADOutbound}} | ||
| + | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Type=Private Edition | ||
| + | |Description=Find detailed information about how to deploy this service in your environment. | ||
| + | |Links=* {{Link-AnywhereElse|product=PEC-OU|version=Current|manual=CXCPEGuide}} | ||
| + | |Columns=Yes | ||
}} | }} | ||
| − | |||
}} | }} | ||
Latest revision as of 16:30, July 21, 2022
Click on any of the following to see the documentation for that version:
How it works
Release Notes
Agent
Private Edition
Find detailed information about how to deploy this service in your environment.
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