About business scenarios and best practices

From Genesys Documentation
Revision as of 11:43, July 15, 2020 by WikiSysop (talk | contribs) (Text replacement - "\|Platforms?=([^\|]*)PureEngage([\|]*)" to "|Platform=$1GenesysEngage-onpremises$2")
Jump to: navigation, search
This topic is part of the manual Event tracking with tag managers for version Current of Genesys Predictive Engagement.

Improve and extend your tracking by reviewing business scenarios and best practices.


Examples and scenarios

View examples of the types of event tags you can use to refine how Genesys Predictive Engagement tracks user activities. Review the scenario to understand the complete process of building custom tags, deploying them on your website, and then using them with Genesys Predictive Engagement segments.

Comments or questions about this documentation? Contact us for support!