From Genesys Documentation
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This is a draft page; the published version of this page can be found at WID.
Click on any of the following to see the documentation for that version:

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How it works

How Genesys Widgets works

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Functional Overview

Web Messaging

Genesys Widgets overview

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WebChat Widget

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Release Notes

Genesys Widgets Release Notes

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Administrator resources

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Developer resources

API Reference

Widgets Bus API overview

Genesys Widgets extensions

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Administrator Resources

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Developer resources

API Reference

Genesys Widgets Extensions

Widgets Bus API overview

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Solution Best Practices

Predictive Engagement with advanced chat routing

Prepare widgets for Predictive Engagement

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Widgets Features and Highlights

Discover the features and highlights of Genesys Widgets. WebChat Widget

Callback Widget

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Video

Genesys Widgets videos

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Genesys Engage on-premises

Genesys Widgets on-premises documentation

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