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Genesys Cloud

Widgets

Genesys Widgets is a collection of lightweight and configurable web apps, optimized for mobile browsers, that can be embedded in your website to easily engage with customers and provide personalized experiences over digital channels, like chat.
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This is a draft page; the published version of this page can be found at WID.
Click on any of the following to see the documentation for that version:
  • Current
  • Internal

GetStarted.png

How it works

How Widgets works

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Release Notes

Genesys Engage Release Notes

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Administrator resources

  • How to deploy widgets on your website
  • Supported browsers
  • Cookies
  • Accessibility
  • Localization
  • Branding

DeveloperResources.png

Developer resources

API Reference

  • App
  • Common
  • Overlay
  • Toaster
  • WindowManager
  • WebChatService
  • CallUs
  • CallbackService
  • Callback
  • Calendar
  • StatsService
  • ChannelSelector
  • Console
  • SideBar
  • WebChat
  • Engage

Using CXBus

Building Extensions

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Pure Engage on-premises

Genesys Widgets on-premises documentation

GetStarted.png

Get Started

Genesys Widgets Deployment Guide

ReleaseNotes.png

Release Notes

Coming soon...

Book.png

Web Chat Widget

  • About widgets for web chat
  • Widget feature comparison
  • Create a widget for web chat (Version 2)
  • Add a Version 2 web chat deployment

Book.png

Administrator Resources

  • Supported Browsers
  • Cookies
  • Accessibility
  • Localization
  • Branding

DeveloperResources.png

Developer resources

API Reference

  • App
  • Common
  • Overlay
  • Toaster
  • WindowManager
  • WebChatService
  • CallUs
  • ChannelSelector
  • Console
  • SideBar
  • WebChat
  • Engage

Using CXBus

Building extensions

FAQ.png

Solution Best Practices

Altocloud with advanced chat routing

Retrieved from "https://all.docs.genesys.com/Draft:WID (2020-05-25 06:20:34)"
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