Environment Service metrics and alerts

Find the metrics Environment Service exposes and the alerts defined for Environment Service.

Service	CRD or annotations?	Port	Endpoint/Selector	Metrics update interval
Environment Service	Annotations	8081	/prometheus	Real-time

Metrics

Environment Service exposes many Genesys-defined as well as system metrics. You can query Prometheus directly to see all the available metrics. The metrics documented on this page are likely to be particularly useful. Genesys does not commit to maintain other currently available Environment Service metrics not documented on this page.

Metric and description	Metric details	Indicator of
api_requests_seconds_count_total The total number of API requests to the Environment Service.	Unit: Type: Counter Label: Sample value:
api_requests_seconds_sum_total The total time of the API requests.	Unit: Type: Counter Label: Sample value:
jvm_threads_deadlocked The number of deadlocked threads.	Unit: Type: Gauge Label: Sample value:
jvm_gc_pause_seconds_count How long garbage collection took, in seconds.	Unit: Type: Counter Label: Sample value:
gws_responses_total The number of responses grouped by HTTP code.	Unit: Type: Counter Label: Code - The response status code. Group - The goup of response codes. The values are: 4xx,5xx Sample value:
jetty_threads_current The current number of Jetty threads.	Unit: Type: Gauge Label: Sample value:
jvm_memory_used_bytes The amount of memory used, in bytes.	Unit: Type: Gauge Label: area – The values are "heap" or ”nonheap”. id - The values are “G1 Eden Space", "CodeHeap 'non-nmethods'", "G1 Old Gen", "Compressed Class Space", "CodeHeap 'non-profiled nmethods'", "G1 Survivor Space", or "Metaspace". Sample value:

Alerts

No alerts are defined for Genesys Authentication.