User contributions

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• 16:33, June 28, 2022 (diff | hist) . . (+8,835)‎ . . N PEC-REP/Library/GCXIPRGLibrary/HRCXIJobAids iWD ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Job aids for iWD project |Context=This job aid focuses on the iwd project }} = Job aids for preparing the Project Guide -- iWD project...") (current)
• 16:33, June 28, 2022 (diff | hist) . . (+4,916)‎ . . N PEC-REP/Library/GCXIPRGLibrary/HRCXIJobAids Prepub ‎ (Created page with "{{ArticleSimplifiedWikiEdit}} = Job aids for preparing the Project Guide — General prepublication checks= The purpose of this page is to assist in verifying that Cargo data...") (current)
• 16:33, June 28, 2022 (diff | hist) . . (+17,103)‎ . . N PEC-REP/Library/GCXIPRGLibrary/HRCXIJobAids ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Job aids for GCXI Project |Context=This job aid deals with the main project -- GCXI }} = Job aids for preparing the Project Guide -- M...") (current)
• 16:33, June 28, 2022 (diff | hist) . . (+20,219)‎ . . N PEC-REP/Library/GCXIPRGLibrary/HRCXIInstructionsForWriters ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Writer's Job Aid (aka How to use this document) |Context=This library provides the underlying information for the GCXI PRG }} The mode...") (current)
• 16:33, June 28, 2022 (diff | hist) . . (-19)‎ . . PEC-REP/Library/GCXIPRGLibrary/DetailMetrics ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (-364)‎ . . PEC-REP/Library/GCXIPRGLibrary/DetailAttributes ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (-10)‎ . . PEC-REP/Library/GCXIPRGLibrary/Detail ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (+2,574)‎ . . PEC-REP/Library/GCXIPRGLibrary/Designer ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (+142)‎ . . PEC-REP/Library/GCXIPRGLibrary/Chat BotMetrics ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (+59)‎ . . PEC-REP/Library/GCXIPRGLibrary/Chat BotAttributes ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (+4)‎ . . PEC-REP/Library/GCXIPRGLibrary/Chat Bot ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (+1,500)‎ . . PEC-REP/Library/GCXIPRGLibrary/Chat ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (+458)‎ . . PEC-REP/Library/GCXIPRGLibrary/Business AttributeMetrics ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (+737)‎ . . PEC-REP/Library/GCXIPRGLibrary/Business Attribute ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (-72)‎ . . PEC-REP/Library/GCXIPRGLibrary/BillingDataMetrics ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (-39)‎ . . PEC-REP/Library/GCXIPRGLibrary/BillingDataAttributes ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (+143)‎ . . PEC-REP/Library/GCXIPRGLibrary/BillingData ‎ (current)
• 16:33, June 28, 2022 (diff | hist) . . (+98)‎ . . PEC-REP/Library/GCXIPRGLibrary/AgentMetrics ‎
• 16:32, June 28, 2022 (diff | hist) . . (+7)‎ . . PEC-REP/Library/GCXIPRGLibrary/AgentAttributes ‎ (current)
• 16:32, June 28, 2022 (diff | hist) . . (+1,155)‎ . . PEC-REP/Library/GCXIPRGLibrary/Agent ‎
• 16:32, June 28, 2022 (diff | hist) . . (+102)‎ . . PEC-REP/Library/GCXIPRGLibrary ‎ (current)
• 16:32, June 28, 2022 (diff | hist) . . (+203)‎ . . N PEC-REP/Current/GCXIMCPRG/User Data ExampleAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=User Data Example Attributes |Context=Attributes that enable the measurement of Info Mart data based on custom userdata attributes. }}...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+520)‎ . . N PEC-REP/Current/GCXIMCPRG/User Data Example ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=User Data Example folder |Context=Objects that enable the measurement of Info Mart data based on custom userdata attributes. }} ==User...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+179)‎ . . N PEC-REP/Current/GCXIMCPRG/User Data Call SurveyAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=User Data Call Survey Attributes |Context=Attributes that you can use to build call survey-related reports. }} {{GCXI_Attributes_Displ...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+532)‎ . . N PEC-REP/Current/GCXIMCPRG/User Data Call Survey ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=User Data Call Survey folder |Context=Objects that you can use to organize and filter Info Mart data related to call surveys. }} ==Use...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+161)‎ . . N PEC-REP/Current/GCXIMCPRG/TimeAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Time Attributes |Context=Attributes that you can use to organize data by time in reports. }} {{GCXI_Attributes_Display}}") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+483)‎ . . N PEC-REP/Current/GCXIMCPRG/Time ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Time folder |Context=Objects that you can use to organize and filter Info Mart data based on a range of time. }} ==Time folder and sub...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+980)‎ . . N PEC-REP/Current/GCXIMCPRG/Service ObjectsMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Service Objects Metrics |Context=Metrics that you can use to build reports for a variety of purposes. }} {{GCXI_Metrics_Display |intro...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+338)‎ . . N PEC-REP/Current/GCXIMCPRG/Service ObjectsAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Service Objects Attributes |Context=Attributes that you can use to build reports for a variety of purposes. }} The Service Objects fol...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+749)‎ . . N PEC-REP/Current/GCXIMCPRG/Service Objects ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Service Objects folder |Context=Objects that you can use to organize and filter Info Mart data based on a range of time. }} ==Service...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+895)‎ . . N PEC-REP/Current/GCXIMCPRG/QueueMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Queue Metrics |Context=Metrics that you can use to build queue-related reports. }} {{GCXI_Metrics_Display |intro=The Queue folder cont...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+852)‎ . . N PEC-REP/Current/GCXIMCPRG/QueueAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Queue Attributes |Context=Attributes that you can use to build queue-related reports. }} {{GCXI_Attributes_Display |intro=The Queue fo...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+1,209)‎ . . N PEC-REP/Current/GCXIMCPRG/Queue ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Queue folder |Context=Objects that you can use to organize and filter Info Mart data based on queue-related information. }} ==Queue fo...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+914)‎ . . N PEC-REP/Current/GCXIMCPRG/Project GenesysCXInsightsforIWD ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Genesys CX Insights for IWD project |Context=This project enables you to build historical reports from Intelligent Workload Distributi...")
• 16:32, June 28, 2022 (diff | hist) . . (+1,570)‎ . . N PEC-REP/Current/GCXIMCPRG/Project GenesysCXInsights ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Genesys CX Insights Project |Context=This project enables you to build historical reports from Genesys Info Mart data. }} The ''Genesy...")
• 16:32, June 28, 2022 (diff | hist) . . (+918)‎ . . N PEC-REP/Current/GCXIMCPRG/Predictive RoutingAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Predictive Routing Attributes |Context=Attributes that you can use to build Predictive Routing-related reports. }} {{GCXI_Attributes_D...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+1,240)‎ . . N PEC-REP/Current/GCXIMCPRG/Predictive Routing ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Predictive Routing folder |Context=Objects that you can use to organize and filter data describing the performance and effect of Genes...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+924)‎ . . N PEC-REP/Current/GCXIMCPRG/Outbound ContactMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Outbound Contact Metrics |Context=Metrics that you can use to build outbound-related reports. }} {{GCXI_Metrics_Display |intro=The Ou...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+880)‎ . . N PEC-REP/Current/GCXIMCPRG/Outbound ContactAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Outbound Contact Attributes |Context=Attributes that you can use to build outbound-related reports. }} {{GCXI_Attributes_Display |intr...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+1,317)‎ . . N PEC-REP/Current/GCXIMCPRG/Outbound Contact ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Outbound Contact folder |Context=Objects that you can use to organize and filter data describing agent handling of contact center inte...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+910)‎ . . N PEC-REP/Current/GCXIMCPRG/IWDMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=IWD Metrics |Context=Metrics that you can use to build reports based on IWD data. }} {{GCXI_Metrics_Display |intro=The iWD folder cont...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+874)‎ . . N PEC-REP/Current/GCXIMCPRG/IWDAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=iWD Attributes |Context=Attributes that you can use to build reports based on IWD data. }} {{GCXI_Attributes_Display |intro=The iWD ro...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+880)‎ . . N PEC-REP/Current/GCXIMCPRG/IWD ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=iWD folder |Context=Build agent-related reports based on data from Intelligent Workload Distribution (IWD). }} ==iWD folder and subfol...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+9,383)‎ . . N PEC-REP/Current/GCXIMCPRG/HRCXIAdtnlRes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=More resources |Context=Links to additional resources related to GCXI. }} =More Resources= <onlyinclude> {{NoteFormat|Use this documen...") (current)
• 16:32, June 28, 2022 (diff | hist) . . (+10,995)‎ . . N PEC-REP/Current/GCXIMCPRG/HRCXIAboutProjects ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=About Genesys CX Insights Projects |Context=Learn about Genesys CX Insights ''projects''. }} {{NoteFormat|This document applies to '''...")
• 16:32, June 28, 2022 (diff | hist) . . (+930)‎ . . N PEC-REP/Current/GCXIMCPRG/DetailMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Detail Metrics |Context=Metrics that you can use to build detail reports. }} {{GCXI_Metrics_Display |intro=The Detail folder contains...") (current)
• 16:31, June 28, 2022 (diff | hist) . . (+886)‎ . . N PEC-REP/Current/GCXIMCPRG/DetailAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Detail Attributes |Context=Attributes that you can use to build detail reports. }} {{GCXI_Attributes_Display |intro=The Detail folder...") (current)
• 16:31, June 28, 2022 (diff | hist) . . (+1,068)‎ . . N PEC-REP/Current/GCXIMCPRG/Detail ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Detail folder |Context=Objects that you can use to organize and filter detail information from Genesys Info Mart. }} ==Detail folder a...") (current)
• 16:31, June 28, 2022 (diff | hist) . . (+902)‎ . . N PEC-REP/Current/GCXIMCPRG/DesignerMetrics ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Designer Metrics |Context=Metrics that you can use to build IVR-related reports. }} {{GCXI_Metrics_Display |intro=The Designer folder...") (current)
• 16:31, June 28, 2022 (diff | hist) . . (+859)‎ . . N PEC-REP/Current/GCXIMCPRG/DesignerAttributes ‎ (Created page with "{{ArticleSimplifiedWikiEdit |DisplayName=Designer Attributes |Context=Attributes that you can use to build IVR-related reports. }} {{GCXI_Attributes_Display |intro=The Designe...") (current)

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