What you can monitor

From Genesys Documentation
Revision as of 20:55, December 16, 2020 by Vivian.hood@genesys.com (talk | contribs) (Published)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
This topic is part of the manual Genesys Predictive Routing Help for version 9.0.0 of Genesys Predictive Routing.
Read this topic for other versions:



Genesys Predictive Routing (GPR) provides feature coverage and model accuracy graphs for your predictors.

Related documentation:

GPRApredictorsTabs.png

The top navigation bar enables access to the feature coverage and model accuracy graphs.

Note: The Genesys Reporting solution provides in-depth feature-rich reporting on scoring, interaction handling, outcomes, and so on. See Integrate with Genesys Reporting for more information.

Retrieved from "https://all.docs.genesys.com/PE-GPR/9.0.0/Help/Reports (2025-07-21 14:44:24)"
Comments or questions about this documentation? Contact us for support!