About business scenarios and best practices
From Genesys Documentation
This topic is part of the manual Event tracking with tag managers for version Current of Genesys Predictive Engagement.
Improve and extend your tracking by reviewing business scenarios and best practices.
Contents
Examples and scenarios
View examples of the types of event tags you can use to refine how Genesys Predictive Engagement tracks user activities. Review the scenario to understand the complete process of building custom tags, deploying them on your website, and then using them with Genesys Predictive Engagement segments.
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