From Genesys Documentation
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|Type=Release Notes | |Type=Release Notes | ||
|Description=Find information about what changes in each release. | |Description=Find information about what changes in each release. | ||
| − | |Links=* | + | |Links=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=Callback|display text=Callback release notes}} |
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|Description=Find information and tutorials about the Genesys Engagement Services (GES) API for Callback. | |Description=Find information and tutorials about the Genesys Engagement Services (GES) API for Callback. | ||
|Links=*{{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator|topic=CallbackRESTAPIsandTutorials|display text=Genesys Engage REST APIs and Tutorials for Callback}} | |Links=*{{Link-AnywhereElse|product=PEC-CAB|version=Current|manual=Administrator|topic=CallbackRESTAPIsandTutorials|display text=Genesys Engage REST APIs and Tutorials for Callback}} | ||
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| + | |Type=Private Edition | ||
| + | |Description={{PrivateEditionBoilerplate|Boilerplate=3}} | ||
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|workspace_id=PEC-CAB | |workspace_id=PEC-CAB | ||
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Revision as of 22:50, June 30, 2021
Click on any of the following to see the documentation for that version:
How callback works
Find information about the ways in which you can provide callback functionality in your contact center.
Release Notes
Find information about what changes in each release.
Get Started
Start here if you are new to the Callback UI.
Administrator
Find information about how to provision Callback and what you'll need to configure to support various callback scenarios.
Developer Resources
Find information and tutorials about the Genesys Engagement Services (GES) API for Callback.
Private Edition
Find detailed information about how to deploy this service in your environment.
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