From Genesys Documentation
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|Links={{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|display text=How Cloud iWD works}} | |Links={{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|display text=How Cloud iWD works}} | ||
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|Type=Release Notes | |Type=Release Notes | ||
|Links=[https://docs.genesys.com/Documentation/PSAAS/latest/RN/iWD Cloud intelligent Workload Distribution release notes] | |Links=[https://docs.genesys.com/Documentation/PSAAS/latest/RN/iWD Cloud intelligent Workload Distribution release notes] | ||
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Revision as of 11:52, July 15, 2020
This is a draft page; the published version of this page can be found at PEC-IWD.
Get Started
Release Notes
Provisioning & configuring IWD
- High-level overview of IWD setup
- Test IWD provisioning
- Roles and privileges for Workload Manager users
- View Summary
- View, edit, and create Categories and Rules
- View, edit, and create Prioritization schemas
- View, edit, and create Endpoints
- View, edit, and create Genesys Multicloud CX mailboxes
Working with work items in Workload Manager
Private Edition
Find detailed information about how to deploy this service in your environment.