From Genesys Documentation
This is a draft page; the published version of this page can be found at PEC-IWD.
Get Started
Release Notes
Provisioning & configuring iWD
- High-level overview of iWD Setup
- Test iWD provisioning
- Roles and privileges for iWD Manager users
- View Summary
- View, edit and create Categories and Rules
- View, edit and create Prioritization schemas
- View, edit and create Endpoints
Working with workitems in iWD Manager