From Genesys Documentation
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Revision as of 11:45, July 15, 2020
Click on any of the following to see the documentation for that version:
How callback works
Find information about the ways in which you can provide callback functionality in your contact center.
Release Notes
Find information about what changes in each release.
Get Started
Start here if you are new to the Callback UI.
Administrator
Find information about how to provision Callback and what you'll need to configure to support various callback scenarios.
Developer Resources
Find information and tutorials about the Genesys Engagement Services (GES) API for Callback.
Private Edition
Find detailed information about how to deploy this service in your environment.
Comments or questions about this documentation? Contact us for support!