From Genesys Documentation
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|Title= | |Title= | ||
|Description= | |Description= | ||
| − | |Links= | + | |Links='''Provisioning & configuring iWD''' |
| − | {{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDTestProvision}} | + | * {{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDSetup|display text=High-level overview of iWD Setup}} |
| + | * {{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDTestProvision}} | ||
| + | * {{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDRBAC}} | ||
| + | * {{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDSummary}} | ||
| + | * {{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDCategories}} | ||
| + | * {{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDPrioritization}} | ||
| + | * {{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDEndpoints}} | ||
| − | {{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic= | + | '''Working with workitems in iWD Manager''' |
| + | |||
| + | * {{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDGTL}} | ||
| + | * {{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDMonitor}} | ||
|Columns=No | |Columns=No | ||
}} | }} | ||
}} | }} | ||
Revision as of 15:41, May 22, 2020
This is a draft page; the published version of this page can be found at PEC-IWD.
Get Started
Release Notes
Provisioning & configuring IWD
- High-level overview of IWD setup
- Test IWD provisioning
- Roles and privileges for Workload Manager users
- View Summary
- View, edit, and create Categories and Rules
- View, edit, and create Prioritization schemas
- View, edit, and create Endpoints
- View, edit, and create Genesys Multicloud CX mailboxes
Working with work items in Workload Manager
Private Edition
Find detailed information about how to deploy this service in your environment.