From Genesys Documentation
| Line 20: | Line 20: | ||
|Description= | |Description= | ||
|Links=[https://docs.genesys.com/Documentation/PSAAS/latest/RN/iWD Cloud intelligent Workload Distribution release notes] | |Links=[https://docs.genesys.com/Documentation/PSAAS/latest/RN/iWD Cloud intelligent Workload Distribution release notes] | ||
| + | |Columns=No | ||
| + | }}{{MintyDocsProductLandingSections | ||
| + | |Platform=PureEngage | ||
| + | |Type=Administrator | ||
| + | |Title= | ||
| + | |Description= | ||
| + | |Links={{Link-SomewhereInThisVersion|manual=Administrator|topic=IWDSetup}} | ||
|Columns=No | |Columns=No | ||
}} | }} | ||
| − | |||
| − | |||
}} | }} | ||
Revision as of 12:01, May 20, 2020
This is a draft page; the published version of this page can be found at PEC-IWD.
Get Started
Release Notes
Provisioning & configuring IWD
- High-level overview of IWD setup
- Test IWD provisioning
- Roles and privileges for Workload Manager users
- View Summary
- View, edit, and create Categories and Rules
- View, edit, and create Prioritization schemas
- View, edit, and create Endpoints
- View, edit, and create Genesys Multicloud CX mailboxes
Working with work items in Workload Manager
Private Edition
Find detailed information about how to deploy this service in your environment.