Difference between revisions of "GenesysEngageMulticloud"

Revision as of 21:28, November 9, 2021

Click on any of the following to see the documentation for that version:

Genesys Multicloud CX - how it works

Articles describing the basics of how different Genesys Multicloud CX applications and features work, and how to get started using them.

Setting up private edition

Find information on how to deploy Genesys Multicloud CX private edition in your environment.

Quick links:

All content

A list to help you find all technical content available for Genesys Multicloud CX.

User roles

Portal pages that pull together information for your role in Genesys Multicloud CX contact centers.

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 |Title=Multicloud integrations
-|Description=Integrating Genesys Multicloud CX software with the Genesys Cloud services.
+|Description=Integrating Genesys Multicloud CX software with the Genesys Cloud CX services.
 |Links=*{{Link-Standalone|topic=Solution/PredictiveEngagementEngagecloud|display text=Using Predictive Engagement in Genesys Multicloud CX}}
 |Columns=No
 }}{{MintyDocsProductLandingSections
 |Title=Hybrid integrations
-|Description=Integrating Genesys Engage on-premises deployments with Genesys Cloud services.
+|Description=Integrating Genesys Engage on-premises deployments with Genesys Cloud CX services.
 |Links=*[[PEC-Hybrid/Current/Admin/About|Provisioning Genesys Multicloud CX hybrid integrations]]
 }}{{MintyDocsProductLandingSections