From Genesys Documentation
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*{{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDPrioritization}} | *{{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDPrioritization}} | ||
*{{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDEndpoints}} | *{{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDEndpoints}} | ||
| + | *{{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|topic=IWDMailboxes|display text=View, edit, and create Genesys Engage cloud mailboxes}} | ||
'''Working with work items in Workload Manager''' | '''Working with work items in Workload Manager''' | ||
Revision as of 12:03, April 28, 2021
This is a draft page; the published version of this page can be found at PEC-IWD.
Get Started
Release Notes
Provisioning & configuring IWD
- High-level overview of IWD setup
- Test IWD provisioning
- Roles and privileges for Workload Manager users
- View Summary
- View, edit, and create Categories and Rules
- View, edit, and create Prioritization schemas
- View, edit, and create Endpoints
- View, edit, and create Genesys Multicloud CX mailboxes
Working with work items in Workload Manager
Private Edition
Find detailed information about how to deploy this service in your environment.