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|WithTabber=Yes
 
|WithTabber=Yes
 
|displayname=Widgets
 
|displayname=Widgets
−
|editors=Ainfant, Prkumar, Rangamut, Edjamer, Rmahalin, Ssahulha, Ssanthan, Bfriend, Rsai
+
|editors=Suriyakala.santhanakrishnan@genesys.com, Arun.infant@genesys.com, Rekha.mahalingam@genesys.com, Praveen.gk@genesys.com, Ranjith.sai@genesys.com, Suriyakala.Santhanakrishnan.IX
 
|previewers=WIDPreview
 
|previewers=WIDPreview
 
|contentarea=Shared
 
|contentarea=Shared
 
|landingpage=No
 
|landingpage=No
−
|definition=Genesys Widgets is a collection of lightweight and configurable web apps, optimized for mobile browsers, that can be embedded in your website to easily engage with customers and provide personalized experiences over digital channels, like chat.
+
|definition=Genesys Widgets is a collection of lightweight and configurable web apps, optimized for mobile browsers, that you can embed in your website to easily engage with customers and provide personalized experiences over digital channels, like chat.
 
|Platforms=GenesysCloud, GenesysEngage-onpremises
 
|Platforms=GenesysCloud, GenesysEngage-onpremises
−
|ComingSoon=No
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|ComingSoon=Yes
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 
|Platform=GenesysEngage-cloud
 
|Platform=GenesysEngage-cloud
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|Type=XYZ Documentation
 
|Type=XYZ Documentation
 
|Title=Functional Overview
 
|Title=Functional Overview
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|Links=[[WID/GC/overview|Genesys Widgets Overview]]
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|Links=[https://help.mypurecloud.com/articles/about-web-messaging/ Web Messaging]
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|Columns=No
+
 
−
}}{{MintyDocsProductLandingSections
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{{Link-Standalone|topic=WID/GC-overview|display text=Genesys Widgets overview}}
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|Platform=GenesysCloud
 
−
|Type=Release Notes
 
−
|Links=Coming soon...<br />
 
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
 
|Platform=GenesysCloud
 
|Platform=GenesysCloud
 
|Type=XYZ Documentation
 
|Type=XYZ Documentation
−
|Title=Web Chat Widget
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|Title=WebChat Widget
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|Links=*[https://help.mypurecloud.com/articles/about-widgets-for-web-chat/ About widgets for web chat]
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|Links=*[https://help.mypurecloud.com/articles/about-widgets-for-web-chat/ About widgets for Web Chat]
 
*[https://help.mypurecloud.com/articles/widget-feature-comparison/ Widget feature comparison]
 
*[https://help.mypurecloud.com/articles/widget-feature-comparison/ Widget feature comparison]
−
 
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*[https://help.mypurecloud.com/articles/create-a-widget-for-web-chat/ Create a widget for Web Chat (Version 2)]
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*[https://help.mypurecloud.com/articles/create-a-widget-for-web-chat/ Create a widget for web chat (Version 2)]
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*[https://developer.genesys.cloud/api/webchat/widget-version2.html Add a Version 2 Web Chat deployment]
−
*[https://developer.mypurecloud.com/api/webchat/widget-version2.html Add a Version 2 web chat deployment]
 
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
 
|Platform=GenesysEngage-cloud
 
|Platform=GenesysEngage-cloud
 
|Type=Release Notes
 
|Type=Release Notes
−
|Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GW Genesys Engage Release Notes]
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|Links={{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=Genesys_Widgets}}
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
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*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCCookies|display text=Cookies}}
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCCookies|display text=Cookies}}
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=Accessibility|display text=Accessibility}}
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=Accessibility|display text=Accessibility}}
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCInternat|display text=Localization}}
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*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCInternat}}
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCCustomize|display text=Branding}}
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*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCCustomize}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=Rich_Media|display text=Rich Media}}
 
|Columns=Yes
 
|Columns=Yes
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
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*[[WID/Current/SDK/Overlay-combined|Overlay]]
 
*[[WID/Current/SDK/Overlay-combined|Overlay]]
 
*[[WID/Current/SDK/Toaster-combined|Toaster]]
 
*[[WID/Current/SDK/Toaster-combined|Toaster]]
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*[[WID/Current/SDK/WindowManager-combined|WindowManager]]
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*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=WindowManager-combined|display text=WindowManager}}
−
*[[WID/Current/SDK/WebChatService-combined|WebChatService]]
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*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=WebChatService-combined|display text=WebChatService}}
−
*[[WID/Current/SDK/CallUs-combined|CallUs]]
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*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=CallUs-combined|display text=CallUs}}
−
*[[WID/Current/SDK/CallbackService-combined|CallbackService]]
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*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=CallbackService-combined|display text=CallbackService}}
 
*[[WID/Current/SDK/Callback-combined|Callback]]
 
*[[WID/Current/SDK/Callback-combined|Callback]]
 
*[[WID/Current/SDK/Calendar-combined|Calendar]]
 
*[[WID/Current/SDK/Calendar-combined|Calendar]]
−
*[[WID/Current/SDK/StatsService-combined|StatsService]]
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*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=StatsService-combined|display text=StatsService}}
−
*[[WID/Current/SDK/ChannelSelector-combined|ChannelSelector]]
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*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=ChannelSelector-combined|display text=ChannelSelector}}
 
*[[WID/Current/SDK/Console-combined|Console]]
 
*[[WID/Current/SDK/Console-combined|Console]]
 
*[[WID/Current/SDK/SideBar-combined|SideBar]]
 
*[[WID/Current/SDK/SideBar-combined|SideBar]]
−
*[[WID/Current/SDK/WebChat-combined|WebChat]]
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*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=WebChat-combined}}
 
*[[WID/Current/SDK/Engagement-combined|Engage]]
 
*[[WID/Current/SDK/Engagement-combined|Engage]]
  
−
[[WID/Current/SDK/GWCBusAPIOverview|Using CXBus]]
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{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=GWCBusAPIOverview}}
  
−
[[WID/Current/SDK/GWCBusExtensions|Building Extensions]]
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{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=GWCBusExtensions}}
−
|Columns=No
 
−
}}{{MintyDocsProductLandingSections
 
−
|Platform=GenesysEngage-cloud
 
−
|Type=Get Started
 
−
|Links=[https://all.docs.genesys.com/Draft:WID/Current/Developer/GWCDeployment Genesys Widgets Deployment Guide]
 
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
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|Title=Administrator Resources
 
|Title=Administrator Resources
 
|Links=*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Accessibility|display text=Accessibility}}
 
|Links=*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Accessibility|display text=Accessibility}}
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=branding|display text=Branding}}
+
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Branding|display text=Customize appearance}}
−
*[[Draft:WID/Current/GCDeveloper/Cookies|Cookies]]
+
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Cookies|display text=Cookies}}
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Localization|display text=Localization}}
+
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Localization|display text=Localize widgets and services}}
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Supported_browsers|display text=Supported browsers}}
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Supported_browsers|display text=Supported browsers}}
 
|Columns=No
 
|Columns=No
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|Type=Developer Resources
 
|Type=Developer Resources
 
|Title=Developer resources
 
|Title=Developer resources
−
|Links=API Reference
+
|Links={{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|display text=API Reference}}
  
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=App|display text=App}}
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=App|display text=App}}
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=Common|display text=Common}}
+
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Common|display text=Common}}
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=Overlay-combined|display text=Overlay}}
+
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Overlay|display text=Overlay}}
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=Toaster-combined|display text=Toaster}}
+
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Toaster|display text=Toaster}}
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=WindowManager|display text=WindowManager}}
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=WindowManager|display text=WindowManager}}
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=WebChatService|display text=WebChat Service}}
+
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=WebChatService|display text=WebChatService}}
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=CallUs|display text=Call Us}}
+
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=CallUs|display text=CallUs}}
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=ChannelSelector|display text=Channel Selector}}
+
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=ChannelSelector|display text=ChannelSelector}}
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=Console-combined|display text=Console}}
+
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Console|display text=Console}}
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=SideBar|display text=SideBar}}
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=SideBar|display text=SideBar}}
−
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=WebChat|display text=WebChat}}
 
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Engage|display text=Engage}}
 
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Engage|display text=Engage}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=WebChat}}
  
−
{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=GWCBusAPIOverview|display text=Widgets Bus API overview}}
+
{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Building_Extensions|display text=Genesys Widgets Extensions}}
  
−
{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=GWCBusExtensions|display text=Genesys Widgets Extensions}}
+
{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Using_CXBus}}
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
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|Type=FAQ
 
|Type=FAQ
 
|Title=Solution Best Practices
 
|Title=Solution Best Practices
−
|Links=[https://all.docs.genesys.com/Solution/ChatSolutions Altocloud with advanced chat routing]
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|Links={{Link-Standalone|topic=Solution/ChatSolutions|display text=Predictive Engagement with advanced chat routing}}
  
−
{{Link-Standalone|topic=ATC/GPEandWidgets|display text=Prepare widgets for Altocloud}}
+
{{Link-Standalone|topic=ATC/GPEandWidgets|display text=Prepare widgets for Predictive Engagement}}
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
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|Title=Widgets Features and Highlights
 
|Title=Widgets Features and Highlights
 
|Description=Discover the features and highlights of Genesys Widgets.
 
|Description=Discover the features and highlights of Genesys Widgets.
−
|Links=[[Draft:WID/GEC-webchat|WebChat Widget]]
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|Links={{Link-Standalone|topic=WID/GEC-webchat|display text=WebChat Widget}}
  
−
[[Draft:WID/GEC-callback|Callback Widget]]
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{{Link-Standalone|topic=WID/GEC-callback|display text=Callback Widget}}
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
 
|Platform=GenesysEngage-cloud
 
|Platform=GenesysEngage-cloud
−
|Type=Additional Resources
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|Type=Video
−
|Title=Videos
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|Links={{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=Widgets_videos|display text=Genesys Widgets videos}}
−
|Links=[https://player.vimeo.com/video/441169402?title=0&byline=0&portrait=0 Getting started with the Genesys Webchat Widget]
 
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections

Latest revision as of 06:28, April 28, 2022

This is a draft page; the published version of this page can be found at WID.
Click on any of the following to see the documentation for that version:

Retrieved from "https://all.docs.genesys.com/Draft:WID (2024-11-09 11:21:57)"