From Genesys Documentation
Jump to: navigation, search
m (1 revision imported)
 
(253 intermediate revisions by 12 users not shown)
Line 1: Line 1:
 
{{MintyDocsProduct
 
{{MintyDocsProduct
 +
|WithTabber=Yes
 
|displayname=Widgets
 
|displayname=Widgets
−
|contentarea=Genesys Cloud
+
|editors=Suriyakala.santhanakrishnan@genesys.com, Arun.infant@genesys.com, Rekha.mahalingam@genesys.com, Praveen.gk@genesys.com, Ranjith.sai@genesys.com, Suriyakala.Santhanakrishnan.IX
 +
|previewers=WIDPreview
 +
|contentarea=Shared
 
|landingpage=No
 
|landingpage=No
−
|definition=Genesys Widgets is a collection of lightweight and highly configurable widgets that are optimized for mobile devices and support a variety of communication channels
+
|definition=Genesys Widgets is a collection of lightweight and configurable web apps, optimized for mobile browsers, that you can embed in your website to easily engage with customers and provide personalized experiences over digital channels, like chat.
−
|ComingSoon=No
+
|Platforms=GenesysCloud, GenesysEngage-onpremises
 +
|ComingSoon=Yes
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections
 +
|Platform=GenesysEngage-cloud
 
|Type=Get Started
 
|Type=Get Started
−
|Title=How It Works
+
|Title=How it works
 
|Links={{#mintydocs_link:|topic=WID/HIW|standalone}}
 
|Links={{#mintydocs_link:|topic=WID/HIW|standalone}}
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
 +
|Platform=GenesysCloud
 +
|Type=XYZ Documentation
 +
|Title=Functional Overview
 +
|Links=[https://help.mypurecloud.com/articles/about-web-messaging/ Web Messaging]
 +
 +
{{Link-Standalone|topic=WID/GC-overview|display text=Genesys Widgets overview}}
 +
|Columns=No
 +
}}{{MintyDocsProductLandingSections
 +
|Platform=GenesysCloud
 +
|Type=XYZ Documentation
 +
|Title=WebChat Widget
 +
|Links=*[https://help.mypurecloud.com/articles/about-widgets-for-web-chat/ About widgets for Web Chat]
 +
*[https://help.mypurecloud.com/articles/widget-feature-comparison/ Widget feature comparison]
 +
*[https://help.mypurecloud.com/articles/create-a-widget-for-web-chat/ Create a widget for Web Chat (Version 2)]
 +
*[https://developer.genesys.cloud/api/webchat/widget-version2.html Add a Version 2 Web Chat deployment]
 +
|Columns=No
 +
}}{{MintyDocsProductLandingSections
 +
|Platform=GenesysEngage-cloud
 +
|Type=Release Notes
 +
|Links={{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=Genesys_Widgets}}
 +
|Columns=No
 +
}}{{MintyDocsProductLandingSections
 +
|Platform=GenesysEngage-cloud
 +
|Type=XYZ Documentation
 +
|Title=Administrator resources
 +
|Links=*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCDeployment|display text=How to deploy widgets on your website}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCSupportedBrowsers|display text=Supported browsers}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCCookies|display text=Cookies}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=Accessibility|display text=Accessibility}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCInternat}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCCustomize}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=Rich_Media|display text=Rich Media}}
 +
|Columns=Yes
 +
}}{{MintyDocsProductLandingSections
 +
|Platform=GenesysEngage-cloud
 +
|Type=Developer Resources
 +
|Title=Developer resources
 +
|Links=[[WID/Current/SDK|API Reference]]
 +
 +
*[[WID/Current/SDK/App-combined|App]]
 +
*[[WID/Current/SDK/Common|Common]]
 +
*[[WID/Current/SDK/Overlay-combined|Overlay]]
 +
*[[WID/Current/SDK/Toaster-combined|Toaster]]
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=WindowManager-combined|display text=WindowManager}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=WebChatService-combined|display text=WebChatService}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=CallUs-combined|display text=CallUs}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=CallbackService-combined|display text=CallbackService}}
 +
*[[WID/Current/SDK/Callback-combined|Callback]]
 +
*[[WID/Current/SDK/Calendar-combined|Calendar]]
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=StatsService-combined|display text=StatsService}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=ChannelSelector-combined|display text=ChannelSelector}}
 +
*[[WID/Current/SDK/Console-combined|Console]]
 +
*[[WID/Current/SDK/SideBar-combined|SideBar]]
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=WebChat-combined}}
 +
*[[WID/Current/SDK/Engagement-combined|Engage]]
 +
 +
{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=GWCBusAPIOverview}}
 +
 +
{{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=GWCBusExtensions}}
 +
|Columns=No
 +
}}{{MintyDocsProductLandingSections
 +
|Platform=GenesysCloud
 +
|Type=XYZ Documentation
 +
|Title=Administrator Resources
 +
|Links=*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Accessibility|display text=Accessibility}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Branding|display text=Customize appearance}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Cookies|display text=Cookies}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Localization|display text=Localize widgets and services}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCDeveloper|topic=Supported_browsers|display text=Supported browsers}}
 +
|Columns=No
 +
}}{{MintyDocsProductLandingSections
 +
|Platform=GenesysCloud
 +
|Type=Developer Resources
 +
|Title=Developer resources
 +
|Links={{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|display text=API Reference}}
 +
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=App|display text=App}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Common|display text=Common}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Overlay|display text=Overlay}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Toaster|display text=Toaster}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=WindowManager|display text=WindowManager}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=WebChatService|display text=WebChatService}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=CallUs|display text=CallUs}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=ChannelSelector|display text=ChannelSelector}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Console|display text=Console}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=SideBar|display text=SideBar}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Engage|display text=Engage}}
 +
*{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=WebChat}}
 +
 +
{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Building_Extensions|display text=Genesys Widgets Extensions}}
 +
 +
{{Link-AnywhereElse|product=WID|version=Current|manual=GCAPI|topic=Using_CXBus}}
 +
|Columns=No
 +
}}{{MintyDocsProductLandingSections
 +
|Platform=GenesysCloud, GenesysEngage-cloud
 +
|Type=FAQ
 +
|Title=Solution Best Practices
 +
|Links={{Link-Standalone|topic=Solution/ChatSolutions|display text=Predictive Engagement with advanced chat routing}}
 +
 +
{{Link-Standalone|topic=ATC/GPEandWidgets|display text=Prepare widgets for Predictive Engagement}}
 +
|Columns=No
 +
}}{{MintyDocsProductLandingSections
 +
|Platform=GenesysEngage-cloud
 
|Type=Get Started
 
|Type=Get Started
−
|Links=* {{Link-AnywhereElse|product=WID|version=Current|manual=Developer|topic=GWCDeployment|display text=Get started with Widgets}}
+
|Title=Widgets Features and Highlights
 +
|Description=Discover the features and highlights of Genesys Widgets.
 +
|Links={{Link-Standalone|topic=WID/GEC-webchat|display text=WebChat Widget}}
 +
 
 +
{{Link-Standalone|topic=WID/GEC-callback|display text=Callback Widget}}
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
−
|Type=Developer Resources
+
|Platform=GenesysEngage-cloud
−
|Links=* {{Link-AnywhereElse|product=WID|version=Current|manual=SDK|display text=Widgets API Reference}}
+
|Type=Video
−
* {{Link-AnywhereElse|product=WID|version=Current|manual=Developer}}
+
|Links={{Link-AnywhereElse|product=WID|version=Current|manual=SDK|topic=Widgets_videos|display text=Genesys Widgets videos}}
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
−
|Platform=PureCloud, PureConnect, PureEngage
+
|Platform=GenesysEngage-cloud
−
|Type=Release Notes
+
|Type=XYZ Documentation
−
|Links=[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GW Widgets Release Notes]
+
|Title=Genesys Engage on-premises
 +
|Links=[https://docs.genesys.com/Documentation/GWC Genesys Widgets on-premises documentation]
 
|Columns=No
 
|Columns=No
 
}}
 
}}
−
|workspace_id=WID
 
 
}}
 
}}

Latest revision as of 06:28, April 28, 2022

This is a draft page; the published version of this page can be found at WID.
Click on any of the following to see the documentation for that version:

Retrieved from "https://all.docs.genesys.com/Draft:WID (2024-11-09 11:49:37)"