Difference between revisions of "GenesysEngageMulticloud"

Latest revision as of 05:10, August 22, 2024

Click on any of the following to see the documentation for that version:

Genesys Multicloud CX - how it works

Articles describing the basics of how different Genesys Multicloud CX applications and features work, and how to get started using them.

Setting up private edition

Find information on how to deploy Genesys Multicloud CX private edition in your environment.

Quick links:

All content

A list to help you find all technical content available for Genesys Multicloud CX.

User roles

Portal pages that pull together information for your role in Genesys Multicloud CX contact centers.

@@ Line 8: / Line 8: @@
 |ComingSoon=No
 |MintyDocsProductLandingSections={{MintyDocsProductLandingSections
-|Type=FAQ
-|Title=Crowdstrike outage
-|Description={{NoteFormat|
-As has been widely reported, a faulty software update from the security company CrowdStrike has disrupted major airlines, media companies, banks, and telecommunications firms worldwide Friday morning.
-Genesys Engage Cloud did experience disruption this morning. This has been resolved and Engage Cloud is operational. We continue to work on Genesys Connect Cloud and Latitude and expect those to be restored shortly.
-As new information comes to light we will continue to monitor for any impact to Genesys systems and update customers if necessary.
-}}
-|Columns=Yes
-}}{{MintyDocsProductLandingSections
 |Title=Genesys Multicloud CX - how it works
 |Description=Articles describing the basics of how different Genesys Multicloud CX applications and features work, and how to get started using them.