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{{MintyDocsProduct
 
{{MintyDocsProduct
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|WithTabber=
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|displayname=Outbound (CX Contact)
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|UserFunctions=
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|previewers=OUPreview
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|displayname=Outbound
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|contentarea=Genesys Multicloud CX
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|contentarea=Genesys Engage Multicloud
 
 
|landingpage=No
 
|landingpage=No
 
|definition=Proactively engage with customers across multiple channels to manage expectations and keep them informed throughout their journeys.
 
|definition=Proactively engage with customers across multiple channels to manage expectations and keep them informed throughout their journeys.
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|Type=Get Started
 
|Type=Get Started
 
|Title=How it works
 
|Title=How it works
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|Description={{#mintydocs_link:topic=PEC-OU/HIW|standalone|display text=How outbound works}}
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|Description={{Link-Standalone|topic=PEC-OU/HIW}}
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|Links=
 
 
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|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
 
|Type=Release Notes
 
|Type=Release Notes
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|Title=
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|Links=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=CX_Contact|display text=CX Contact release notes}}
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|Description=
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*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/Outbound Outbound legacy release notes]
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|Links=[https://docs.genesys.com/Documentation/PSAAS/latest/RN/CXC CX Contact RN]
 
−
 
 
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[https://docs.genesys.com/Documentation/PSAAS/Public/RN/Outbound Outbound legacy RN]
 
 
|Columns=No
 
|Columns=No
 
}}{{MintyDocsProductLandingSections
 
}}{{MintyDocsProductLandingSections
 
|Type=Install and Config
 
|Type=Install and Config
 
|Title=Administrator
 
|Title=Administrator
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|Description=
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|Links=*{{Link-AnywhereElse|product=PEC-OU|version=Current|manual=CXContact|topic=GetStarted}}
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|Links=[[Draft:PEC-OU/Current/CXContact/GetStarted|CX Contact]]
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*{{Link-AnywhereElse|product=PEC-OU|version=Current|manual=CXContact}}
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*[https://docs.genesys.com/Documentation/PSAAS/latest/Administrator/Outbound Outbound legacy]
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[https://docs.genesys.com/Documentation/PSAAS/latest/Administrator/Outbound Outbound legacy]
 
 
|Columns=No
 
|Columns=No
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}}{{MintyDocsProductLandingSections
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|Type=Agent Features
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|Title=Agent
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|Links={{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADOutbound}}
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|Columns=No
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}}{{MintyDocsProductLandingSections
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|Type=Private Edition
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|Description=Find detailed information about how to deploy this service in your environment.
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|Links=* {{Link-AnywhereElse|product=PEC-OU|version=Current|manual=CXCPEGuide}}
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|Columns=Yes
 
}}
 
}}
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|workspace_id=PEC-OU
 
 
}}
 
}}

Latest revision as of 16:30, July 21, 2022

Click on any of the following to see the documentation for that version:

GetStarted.png

How it works

How Outbound works

ReleaseNotes.png

Release Notes

InstallConfig.png

Administrator

AgentLanding.png

Agent

Outbound campaigns

PrivateEditionBlack.png

Private Edition

Find detailed information about how to deploy this service in your environment.

Retrieved from "https://all.docs.genesys.com/PEC-OU (2025-06-19 20:04:09)"
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