Provision WebRTC

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This topic is part of the manual Work with Genesys CX Insights Reports for version Current of Reporting.

WebRTC does not require tenant provisioning.

List any provisioning needed to deploy, run, or manage the service. For example:
  • Designer: Create an Access Group specific to Designer Developer, Admin.
  • Agent Setup: Create Agent Setup options to provide access to Administrator, Supervisor. or Ops.
  • Genesys Info Mart: Update the CTL_CONFIG table in the GIM DB to control ETL and DB maintenance behavior.

Tenant provisioning

Describe how to provision the tenant service for <service_name>.
Retrieved from "https://all.docs.genesys.com/WebRTC/Current/WebRTCPEGuide/Provision (2025-07-10 16:17:23)"
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