Event tag examples
From Genesys Documentation
This topic is part of the manual Work with Genesys CX Insights Reports for version Current of Reporting.
Contents
Review some examples of the types of tags that you can create and deploy with tag managers.
Examples
| Event Tag | Action Map Trigger |
| Add to cart | Visitor removes an item from a cart. |
| Remove from cart | Visitor submits a form. |
| Submit quote | Visitor re-submits details multiple times into a free form box. |
| Multiple entries in box | Visitor receives an error message after submitting a form. |
| Adobe Analytics CMP Tracking in URL |
Visitor is on the checkout page and starts viewing other pages without returning to the checkout within 5 minutes. |
| Scroll to Bottom | Visitor scrolls to the bottom of a page. See the scenario. |
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