Interdependencies
From Genesys Documentation
This page lists all Genesys PureConnect use cases and the other use cases that must be, can be or cannot be (Exceptions) implemented with them.
Use Case | All of the following required: | At least one of the following required: | Optional | Exceptions |
---|---|---|---|---|
None |
None | None | None | |
None |
None | None | None | |
None |
None | None | ||
None |
None | None | None | |
None | None | None | ||
None |
None | None | ||
None | None | None | ||
None | None | |||
None | None | |||
None |
None | None | ||
None |
None | None | None | |
None |
None | None | None | |
None |
None | None | None | |
None |
None | None | None | |
None |
None | None | None | |
None |
None | |||
None | None | None | ||
None | None | None | ||
None |
None | None | None | |
None |
None | None | None | |
None |
None | None | None | |
None |
None | None | ||
None |
None | None | ||
None |
None | None | ||
None |
None | None | None | |
None |
None | None | None | |
None |
None | None | None | |
None |
None | None | None | |
None |
None | None | None | |
None |
None | None | None | |
None |
None | None | None | |
Genesys Text and Speech Analytics for Customer Service (EE24) |
None |
None | None | None |
None |
None | None | None | |
None |
None | None | None |
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