Drilldown: SMART UseCase
Use the filters below to narrow your results.
None (8) ·
Coaching (2) ·
Genesys Cloud CX 2 or greater (2) ·
Genesys Conversation Manager (Optional) (1) ·
Genesys Workforce Management (1) ·
GIA: Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) ·
Intelligent Automation Omnichannel Self-Service (3) ·
Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) ·
Interaction Speech Rec Tier 1 - Additional Language (3) ·
Interaction Speech Rec Tier 1 - Base Language (3) ·
Interaction Speech Rec Tier 2 - Base Language (3) ·
Interaction Speech Rec Tier 3 - Additional Language (3) ·
ITTS Additional Language (3) ·
ITTS Base Langage (3) ·
No sellable items (7) ·
Please reference prerequisits (6) ·
PureConnect Cloud: PureConnect Cloud PCI Zone (Monthly Fee) (1) ·
PureConnect Cloud: PureConnect Cloud PCI Zone Setup (Setup Fee) (1) ·
PureConnect: Interaction Attendant Remote Data Query (Optional) (3) ·
PureConnect: Interaction Speech Recognizer (ISR) (Optional) (2) ·
PureConnect: Interaction Text-To-Speech (ITTS) (Optional) (3) ·
PureConnect: MRCP ASR Feature License (Optional) (4) ·
PureConnect: Secure Input IVR (1) ·
PureConnect: Secure Input IVR (Optional) (3) ·
PureConnect: Speech Recognition Services (Optional) (4) ·
PureConnect: Voice XML Interpreter (2) ·
PureConnect:Secure Input IVR (Optional) (1) ·
See list of optional Nuance items in NOTES section (1) ·
For additional personalization Genesys recommends this use case in conjunction with Genesys Customer Authentication (CE07) for PureConnect. PureConnect: Voice XML Interpreter (2) ·
GIA: Intelligent Automation Omnichannel Self-Service (1) ·
Intelligent Automation Omnichannel Self-Service - HA (Optional) (2) ·
PureConnect: Interaction Speech Recognizer (ISR) (Optional) (1)
1.0.0 (1) ·
1.0.2 (1) ·
1.1.2 (1) ·
1.1.4 (1) ·
2.1.4 (1) ·
V 1.0.0 (1) ·
v 1.0.1 (1) ·
V 1.0.2 (3) ·
v 1.0.3 (1) ·
v 1.0.4 (2) ·
V 1.1.1 (1) ·
v 1.1.2 (1) ·
v 1.1.3 (1) ·
v 1.1.4 (2) ·
v 1.2.4 (3) ·
v 1.2.5 (1) ·
v1.0.0 (1) ·
ver 1.0.2 (1) ·
ver 1.1.2 (1)
Showing below up to 25 results in range #1 to #25.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
U
- UseCases/Current/GenesysCloud/CE07
- UseCases/Current/GenesysCloud/CE08
- UseCases/Current/GenesysCloud/CE09
- UseCases/Current/GenesysCloud/CE37
- UseCases/Current/GenesysCloud/OP07
- UseCases/Current/GenesysEngage-onpremises/BO03
- UseCases/Current/GenesysEngage-onpremises/BO04
- UseCases/Current/GenesysEngage-onpremises/CE09
- UseCases/Current/GenesysEngage-onpremises/CE11
U cont.
- UseCases/Current/GenesysEngage-onpremises/CE13
- UseCases/Current/GenesysEngage-onpremises/CE41
- UseCases/Current/GenesysEngage-onpremises/EE16
- UseCases/Current/GenesysEngage-onpremises/EE17
- UseCases/Current/GenesysEngage-onpremises/EE19
- UseCases/Current/GenesysEngage-onpremises/EE20
- UseCases/Current/GenesysEngage-onpremises/EE23
- UseCases/Current/GenesysEngage-onpremises/EE24
- UseCases/Current/GenesysEngage-onpremises/EE25