Drilldown: SMART UseCase

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SMART UseCase > DocVersion : V 1.0.3 or V 1.1.1 or v 1.0.1

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MintyDocsVersion:
Current (29)
MintyDocsProduct:
Genesys Use Cases (29)
MintyDocsManual:
GenesysCloud (4) · GenesysEngage-onpremises (13) · PureConnect (12)
ID:
BO02 (2) · BO07 (1) · CE09 (1) · CE16 (2) · CE18 (1) · CE19 (1) · CE22 (2) · CE28 (1) · CE31 (1) · CE37 (1) · EE02 (1) · EE07 (1) · EE08 (1) · EE09 (1) · EE10-D (1) · EE11 (1) · EE13 (1) · EE14 (1) · EE16 (1) · EE27 (1) · EE28 (1) · EE29 (1) · EE30 (1) · OP01 (2) · OP04 (1)
Title:
None (21) · Genesys Blended AI Bots (1) · Genesys Business Communications (1) · Genesys Employee Schedule Preferences (1) · Genesys Omnichannel Workforce Scheduling (1) · Genesys Predictive Chatbots (1) · Genesys Shift Bidding (1) · Genesys Task Distribution (1) · Genesys Voice Services (1)
Offering:
GenesysCloud (4) · GenesysEngage-onpremises (13) · PureConnect (12)
SellableItems:
None (11) · CIM (6) · Advanced Server (5) · No sellable items (4) · Basic Session (4) · Advanced Session (4) · Interaction Quality Manager (3) · Interaction Workspace (3) · Interaction Web Portal Organizational License (3) · Interaction Web Portal Enterprise License (3) · Interaction Web Portal Agent License – Concurrent (3) · Please reference prerequisits (3) · Interaction Recorder Server (3) · Interaction Recorder Master Key Password (3) · Interaction Recorder Add-on (3) · Interaction Media Server - Large Appliance - Gen9 (3) · Genesys Infomart (3) · CIM (HA) (3) · CIM HA (Optional) (3)
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RequiresAll:
None (26) · CE02 (1) · CE18 (1) · CE31 (1) · EE13 (1) · EE14 (1)
RequiresOr:
None (20) · CE01 (3) · CE02 (3) · CE16 (1) · CE18 (2) · CE19 (1) · CE29 (1) · EE01 (2) · EE02 (2) · EE07 (3) · EE08 (3) · EE26 (2)
Optional:
None (25) · CE07 (1) · CE16 (1) · CE37 (1) · OP04 (1)
Exceptions:
None (29)
Requires:
None (29)
Video:
None (26) · 383260904 (1) · 412786353 (1) · 499587183 (1)
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