Drilldown: Article
Article > Platform :
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngage-onpremises or
Other
& Dimension:
ArchFlow
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About Architect flow actions (2) ·
Monitor an Architect flow action's performance (2) ·
Prepare Architect components (2) ·
Prepare Genesys Cloud CX components (2) ·
Salesforce lead creation and campaign attribution (2) ·
Third-party integrations overview (2) ·
Use action maps to trigger an advanced orchestration flow (2)
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A cont.
- ATC/Current/AdminGuide/ScenarioArchFlows
- ATC/Current/AdminGuide/Use the Architect flow with an action map