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GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or
GenesysEngage-onpremises, PureConnect, GenesysCloud
& Dimension :
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About global settings (2) ·
Genesys Predictive Engagement resources for developers (2) ·
Journey attributes (1) ·
Journey history data retention period change (2) ·
Journey map icons (2) ·
Limits for Genesys Predictive Engagement and custom event objects (1) ·
Manage Hierarchy (1) ·
Manage outcomes (2) ·
Outcome limitation change (2) ·
Outcome performance (2) ·
Segment performance (2) ·
Select a schedule (2) ·
View audit logs (2)
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- ATC/Current/AdminGuide/About global settings
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