Drilldown: Article
Article > Platform :
GenesysEngage-cloud or
GenesysEngage-onpremises, PureConnect, GenesysCloud
& ComingSoon:
No
& Product:
Intelligent Workload Distribution
Use the filters below to narrow your results.
How Intelligent Workload Distribution works (2) ·
How IWD works (2) ·
Monitor work items and emails (2) ·
Search, display, manage, and update work items (2) ·
Set up IWD (2) ·
Use Workload Manager (2) ·
View, edit, and create Categories and Rules (2) ·
View, edit, and create Endpoints (2) ·
View, edit, and create Prioritization schemas (2)
How IWD works (2) ·
Intelligent Workload Distribution (2) ·
Monitor work items and emails (2) ·
Search, display, manage, and update work items (2) ·
Set up IWD (2) ·
Use Workload Manager (2) ·
View, edit, and create Categories and Rules (2) ·
View, edit, and create Endpoints (2) ·
View, edit, and create Prioritization schemas (2)
Showing below up to 18 results in range #1 to #18.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
D
D cont.
- Draft:PEC-IWD/Current/Administrator/IWDPrioritization
- Draft:PEC-IWD/Current/Administrator/IWDSetup
- Draft:PEC-IWD/HIW