Drilldown: Article
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About journey shaping with sessions and events (2) ·
Agent and contact center statistics (2) ·
Capacity rules (2) ·
How APIs work in Genesys Multicloud CX (2) ·
Integrate IWD with Genesys Workforce Management (WFM) (2) ·
Set up IWD (2) ·
Test IWD provisioning (2) ·
Title that is displayed on top of the page (1) ·
Types of sessions (2) ·
Web sessions (2)
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- ATC/Current/AdminGuide/About sessions
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D
D cont.
- Draft:PEC-AS/Current/ManageCC/Agent and contact center statistics
- Draft:PEC-AS/Current/ManageCC/ASCapRules
- Draft:PEC-Developer/HIW
- Draft:PEC-IWD/Current/Administrator/IWDIntegrateWFM
- Draft:PEC-IWD/Current/Administrator/IWDSetup
- Draft:PEC-IWD/Current/Administrator/IWDTestProvision