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Article > productshort : Draft:ATC or Draft:PEC-REC or Draft:PEC-WFM or PEC-WFM & TocName : Activity History or Using copy and paste for statistics or None

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Standalone:
None (28) · No (50) · Yes (27)
productshort: (Click arrow to add another value)
Platform:
None (67) · GenesysCloud (15) · GenesysEngage-Cloud (6) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises, PureConnect, GenesysCloud (10) · PureConnect, GenesysCloud, GenesysEngage-cloud (6)
ComingSoon:
None (50) · No (54) · Yes (1)
Role:
None (103) · Administrator, Agent, Supervisor (2)
DisplayName:
None (22) · Deprecation-AllNotices (3) · Create a web messaging offer (2) · Using copy and paste for statistics (2) · Get started (2) · Deprecation-AI Forecasting (2) · Deprecation-Agent (Classic) UI (2) · Workforce Management Product Alerts (2)
Other values:
TocName: (Click arrow to add another value)
Dimension:
None (92) · ContentOffers (1) · FreqCap (1) · Modules (1) · Outcomes (1) · Segments (1) · WebChat (4) · WebMessaging (4)
Product:
None (8) · Genesys Predictive Engagement (49) · Genesys Recording, Quality Management, and Speech Analytics (25) · Workforce Management (23)
Manual:
None (32) · Admin (17) · AdminGuide (17) · Administrator (5) · Agent (2) · AgentGuide (1) · deploy (4) · Deployment (1) · Developers (2) · ETLRef (2) · Event (1) · MessengerSDK (10) · PacingServiceDeployment (2) · SDK (2) · Supervisor (2) · SupervisorHelp (2) · User (2) · WDEPlugin (1)
Application:
None (103) · Workforce Administration, Workforce Management (2)
UseCase:
None (105)
PEPageType:
None (105)

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