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Article > productshort : DES or Draft:ATC or Draft:GAWFM or Draft:PEC-AS & Role : Administrator or Administrator, Agent, Developer, Supervisor or Supervisor or Other or None & TocName : Channel options or None

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Standalone:
None (34) · No (37) · Yes (23)
productshort: (Click arrow to add another value)
Platform:
None (57) · GenesysCloud (15) · GenesysEngage-cloud (5) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · GenesysEngage-onpremises, PureConnect, GenesysCloud (10) · PureConnect, GenesysCloud, GenesysEngage-cloud (6)
ComingSoon:
None (53) · No (40) · Yes (1)
Role: (Click arrow to add another value)
DisplayName:
None (18) · Channel options (2) · High availability and disaster recovery (2) · Logging (2) · Deprecation-AllNotices (2) · Create a web messaging offer (2) · Architecture (2) · Before you begin (2)
Other values:
TocName: (Click arrow to add another value)
Dimension:
None (80) · ContentOffers (1) · FreqCap (1) · Modules (1) · Outcomes (1) · Segments (1) · sr (1) · WebChat (4) · WebMessaging (4)
Product:
None (6) · Agent Setup (8) · Designer (15) · Genesys Predictive Engagement (49) · Gplus Adapter for WFM (16)
Manual:
None (27) · AdminGuide (17) · AgentGuide (1) · AspectDeployment (2) · Deployment (4) · Designer (2) · DESPEGuide (9) · Event (1) · GAWFMPEGuide (11) · ManageCC (2) · MessengerSDK (10) · PacingServiceDeployment (2) · Requirements (1) · SDK (2) · Source (2) · WDEPlugin (1)
Application:
None (91) · Agent Setup (2) · Designer (1)
UseCase:
None (94)
PEPageType:
None (83) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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