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Article > Role: None & Product : Agent Setup or Universal Contact Service

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Standalone:
None (47) · No (56) · Yes (2)
productshort:
Draft:PEC-AS (76) · Draft:UCS (11) · PEC-AS (6) · UCS (12)
Platform:
None (60) · GenesysEngage-cloud (45)
ComingSoon:
None (66) · No (39)
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DisplayName:
None (9) · Templates (3) · Upgrade, roll back, or uninstall UCS (2) · High availability and disaster recovery (2) · Deploy UCS (2) · Configure UCS (2) · Configure a multi-channel contact center (2) · Capacity rules (2) · Get started with Agent Setup (2) · Before you begin (2) · Architecture (2) · Virtual Queues (2) · About Universal Contact Service (UCS) (2)
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TocName:
None (30) · Templates (3) · Configure a multi-channel contact center (2) · Virtual Queues (2) · Capacity rules (2)
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Dimension:
None (103) · Journey (2)
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Manual:
None (4) · ManageCC (38) · Source (40) · UCSPEGuide (23)
Application:
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UseCase:
None (105)
PEPageType:
None (97) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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