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Article > productshort : DES or Draft:PEC-REP or PEC-AD or PEC-REP & Platform : GenesysEngage-cloud or GenesysEngage-cloud, PureConnect, GenesysCloud or PureConnect, GenesysEngage-cloud or None & Manual: None

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Standalone:
None (8) · Yes (108)
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None (113) · No (3)
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None (113) · Administrator, Agent, Supervisor (3)
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Outbound Contact Attributes (3) · Chat Metrics (3) · Predictive Routing attributes (3) · Queue Attributes (3) · Queue Metrics (3) · Service Objects Attributes (3) · Genesys CX Insights Project (3) · Designer metrics (3) · Time Attributes (3) · Co-browse metrics (3) · Co-browse attributes (3) · Designer attributes (3) · Chat Attributes (3) · Callback Attributes (3) · Agent Attributes (3) · User Data Example Attributes (3) · User Data Call Survey Attributes (3) · Business Attribute attributes (3) · Callback Metrics (3)
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None (113) · How Agent Workspace works (1) · How reporting works (2)
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None (116)
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None (80) · Agent Workspace (1) · Designer (3) · Reporting (33)
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None (113) · Agent Workspace, Agent Setup, Designer, Outbound (1) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2)
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None (115) · CE16, CE18, CE19, CE27, CE29 (1)
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