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Article > Platform
:
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
None
& Role
:
Administrator, Reviewer
or
Administrator, Supervisor
or
Agent
or
None
& DisplayName
:
OLD Agent Assist tab
or
None
& Manual
:
AdminGuide
or
Agent ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
Use the filters below to narrow your results.
Agent Desktop (1) ·
Agent Workspace (1) ·
Genesys Agent Assist (1) ·
Genesys Predictive Engagement (2) ·
Gplus Adapter for Microsoft Dynamics 365 (2) ·
Gplus Adapter for Salesforce (2) ·
Gplus Adapter for ServiceNow (2) ·
Gplus Adapter for Siebel CRM (2) ·
Internal Content Administration (1) ·
Workforce Management (2)
Showing below up to 16 results in range #1 to #16.
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A
D
D cont.
- Draft:GASN/Current/Agent
- Draft:PEC-AD/Current/Agent
- Draft:PEC-GPA/Current/Agent
- Draft:PEC-WFM/Current/Agent