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About the Genesys Predictive Engagement Plugin for Workspace Desktop Edition (2) ·
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How Does GPR Score Agents? (3) ·
Install the plugin (2) ·
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Organization (2) ·
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Showing below up to 49 results in range #1 to #49.
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A
- ATC/Current/AdminGuide/DeployTrackingSnippet
- ATC/Current/AgentGuide/Get started PureEngage
- ATC/Current/WDEPlugin/About
- ATC/Current/WDEPlugin/InstallWDEplugin
- ATC/Current/WDEPlugin/PrerequisitesArticle
D
- Draft:ATC/Current/AdminGuide/DeployTrackingSnippet
- Draft:ATC/Current/WDEPlugin
- Draft:ATC/Current/WDEPlugin/InstallWDEplugin
- Draft:ATC/Current/WDEPlugin/PrerequisitesArticle
- Draft:PE-GPR/9.0.0/Deployment/agentScoring
- Draft:PE-GPR/9.0.0/Deployment/GIMintegration
- Draft:PE-GPR/9.0.0/Developers/gpr-api
- Draft:PE-GPR/9.0.0/Help/Reports
- Draft:PE-GPR/Staff/Help/agentScoring
- Draft:PE-GPR/Staff/Help/dataUpload
- Draft:PE-GPR/Staff/Help/ixnFlows
- Draft:PE-GPR/Staff/Help/Reports
D cont.
- Draft:PEC-AS/Current/ManageCC/Configure contacts for agents
- Draft:PEC-AS/Current/ManageCC/Create business attributes
- Draft:PEC-AS/Current/ManageCC/Popular tasks
- Draft:PEC-AS/Current/ManageCC/Statistics
- Draft:PEC-AS/Current/ManageCC/Working with AS
- Draft:PEC-AS/Current/Source/AgentSetup
- Draft:PEC-AS/Current/Source/AgentSetupArticalFavorites
- Draft:PEC-AS/Current/Source/ASStatistics
- Draft:PEC-AS/Current/Source/ConfigCallcenter
- Draft:PEC-AS/Current/Source/DesktopSettings
- Draft:PEC-AS/Current/Source/DigEmail
- Draft:PEC-AS/Current/Source/umgrAgentGroups
- Draft:PEC-AS/Current/Source/umgrCRMAdapter
- Draft:PEC-AS/Current/Source/umgrDesktopOptions
- Draft:PEC-AS/Current/Source/umgrTemplates
- Draft:PEC-AS/Current/Source/umgrTransactions
- Draft:PEC-AS/Current/Source/UserMan
D cont.
- Draft:PEC-WFM/Current/Supervisor/CfgOrg
- Draft:PEC-WFM/Current/Supervisor/MstSWzClnUpMSWdw
- Draft:PEC-WFM/Current/Supervisor/PerformanceMdl
- Draft:PEC-WFM/Current/Supervisor/RptsLst
P
- PE-GPR/9.0.0/Deployment/GIMintegration
- PE-GPR/9.0.0/Help/Reports
- PE-GPR/Staff/Help/agentScoring
- PE-GPR/Staff/Help/dataUpload
- PE-GPR/Staff/Help/ixnFlows
- PE-GPR/Staff/Help/Reports
- PEC-WFM/Current/Supervisor/CfgOrg
- PEC-WFM/Current/Supervisor/MstSWzClnUpMSWdw
- PEC-WFM/Current/Supervisor/PerformanceMdl
- PEC-WFM/Current/Supervisor/RptsLst
- PEC-WFM/Current/Supervisor/SIOtpnsDBx