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Article > Platform: None & ComingSoon: No & Role : Staff or None & Product : Agent Setup or Billing Data Service or Designer or Developer

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Standalone:
None (2) · No (57) · Yes (3)
productshort:
DES (6) · Draft:BDS (3) · Draft:DES (9) · Draft:Developer (1) · Draft:PEC-AS (23) · Draft:PEC-Developer (17) · PEC-AS (2) · PEC-Developer (1)
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DisplayName:
About Designer (2) · Virtual Queues (2) · Enable optional features (2) · How APIs work in Genesys Multicloud CX (2) · Configure a multi-channel contact center (2) · Configure Designer (2) · Designer on OpenShift (2) · Designer on GKE (2) · Logging (2)
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TocName:
None (24) · (New) Task summary: contact center setup (1) · Add-ons (1) · Configure a multi-channel contact center (2) · Configure Caller ID (voice) (1) · Configure conference call options (voice) (1) · Configure contact management options (1) · Configure Designer (2) · Configure inactivity timeout options (1) · Configure voice ringtones (1) · Create and manage administrators (In bulk) (1) · Create and manage supervisors (1) · Create and manage teams (1) · Create multi-channel agents (1) · Designer on AKS (1) · Designer on GKE (2) · Designer on OpenShift (2) · Enable Auto Answer (voice ) (1) · Enable Auto Ready options (voice) (1) · Enable channels (1) · Enable Hold options (voice) (1) · Enable optional features (2) · Enable voice transfer options (voice) (1) · Geneys Choice overview (1) · Import agents (1) · Interaction channels (1) · Manage business attributes by transaction (1) · Manage group memberships (1) · Manage Team Communicator options (1) · Measurements (1) · Supported languages (1) · Use templates to configure agents (1) · Virtual Queues (2)
Dimension:
None (60) · Journey (2)
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Manual:
None (5) · Designer (2) · DESPEGuide (13) · ManageCC (25) · User (3) · WebAPIs (14)
Application:
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UseCase:
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None (56) · 7a5823f3-05b5-412b-b580-e73e34079c41 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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