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Article > Platform
:
GenesysCloud
or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
or
PureConnect, GenesysCloud, GenesysEngage-cloud
& Manual
:
Admin
or
Event
or
ManageCC
& Application:
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Use the filters below to narrow your results.
About metrics (2) ·
About user accounts (2) ·
Adding a new summary section (Display title) (1) ·
Available metrics (2) ·
Change agent or team leader password (2) ·
Chat-related tags (2) ·
Configure challenges and leaderboard settings (2) ·
Configure login and logout exceptions (2) ·
Configure manager and team leader accounts (2) ·
Configure powerhouse performance points (2) ·
Configuring a summary section (display title) (1) ·
Deleting a summary section (display title) (1) ·
Deploying your configuration set (display title) (1) ·
Event click-related tags (2) ·
Event tag examples (2) ·
Get nGAGEMENT (2) ·
Initial configuration in nGAGEMENT (2) ·
KPI display types (2) ·
Manage metrics (2) ·
Manage nGAGEMENT (2) ·
Manage preset filters (2) ·
Manage your user account (2) ·
Messaging-related tags (2) ·
nGAGEMENT setup wizard (2) ·
Page-related tags (2) ·
Product-related tags (2) ·
Scenario: Engage visitors who scroll to the bottom of a page (2) ·
Scenario: Segment visitors who wait 6 seconds (2) ·
Scenario: Segment visitors who wait too long (2) ·
Submit a support ticket (2) ·
Subscribe to nSight (2) ·
Use Adobe Launch with Genesys Predictive Engagement (2) ·
Use Google Tag Manager with Genesys Predictive Engagement (2) ·
View a list of current users (2)
None (4) ·
About metrics (2) ·
About user accounts (2) ·
Adding a new summary section (ToC title) (1) ·
Adobe Launch (2) ·
Available metrics (2) ·
Change agent or team leader password (2) ·
Chat-related tags (2) ·
Configure challenges and leaderboard settings (2) ·
Configure login and logout exceptions (2) ·
Configure manager and team leader accounts (2) ·
Configure powerhouse performance points (2) ·
Configuring a summary section (ToC title) (1) ·
Deleting a summary section (Toc title) (1) ·
Deploying your configuration set (ToC title) (1) ·
Event click-related tags (2) ·
Examples of event tags (2) ·
Google Tag Manager (2) ·
Initial configuration (2) ·
KPI display types (2) ·
Manage metrics (2) ·
Manage nGAGEMENT (2) ·
Manage preset filters (2) ·
Manage your user account (2) ·
Messaging-related tags (2) ·
Page-related tags (2) ·
Product-related tags (2) ·
Scenario: 6-second timer (2) ·
Scenario: Visitors who scroll (2) ·
Scenario: Visitors who wait (2) ·
Submit a support ticket (2) ·
Subscribe to nSight (2) ·
View a list of current users (2)
Showing below up to 64 results in range #1 to #64.
View (previous 250 | next 250) (20 | 50 | 100 | 250 | 500)
A
- ATC/Current/Event/6 Secs
- ATC/Current/Event/Adobe Launch
- ATC/Current/Event/Chat-related tags
- ATC/Current/Event/Event click-related tags
- ATC/Current/Event/Examples of events
- ATC/Current/Event/Google Tag Manager
- ATC/Current/Event/Messaging-related tags
- ATC/Current/Event/Page-related tags
- ATC/Current/Event/Product-related tags
- ATC/Current/Event/Scroll to bottom
- ATC/Current/Event/Wait too long
D
- Draft:ATC/Current/Event/6 Secs
- Draft:ATC/Current/Event/Adobe Launch
- Draft:ATC/Current/Event/Chat-related tags
- Draft:ATC/Current/Event/Event click-related tags
- Draft:ATC/Current/Event/Examples of events
- Draft:ATC/Current/Event/Google Tag Manager
- Draft:ATC/Current/Event/Messaging-related tags
- Draft:ATC/Current/Event/Page-related tags
- Draft:ATC/Current/Event/Product-related tags
- Draft:ATC/Current/Event/Scroll to bottom
- Draft:ATC/Current/Event/Wait too long
D cont.
- Draft:GAM/Current/Admin/About metrics
- Draft:GAM/Current/Admin/About user accounts
- Draft:GAM/Current/Admin/Available metrics
- Draft:GAM/Current/Admin/Configure challenges and leaderboard settings
- Draft:GAM/Current/Admin/Configure leaders
- Draft:GAM/Current/Admin/Configure login exceptions
- Draft:GAM/Current/Admin/Configure metrics
- Draft:GAM/Current/Admin/Configure powerhouse performance points
- Draft:GAM/Current/Admin/Get nGAGEMENT
- Draft:GAM/Current/Admin/Initial configuration
- Draft:GAM/Current/Admin/Manage preset filters
- Draft:GAM/Current/Admin/Manage user passwords
- Draft:GAM/Current/Admin/Manage your user settings
- Draft:GAM/Current/Admin/Metric display types
- Draft:GAM/Current/Admin/nGAGEMENT setup wizard
- Draft:GAM/Current/Admin/Open Settings page
- Draft:GAM/Current/Admin/Submit support ticket
- Draft:GAM/Current/Admin/Subscribe to nSight
- Draft:GAM/Current/Admin/View current users
- Draft:PEC-test/Internal/Admin/Adding a new summary section
- Draft:PEC-test/Internal/Admin/Configuring summary section
- Draft:PEC-test/Internal/Admin/Deleting a summary section
D cont.
G
- GAM/Current/Admin/About metrics
- GAM/Current/Admin/About user accounts
- GAM/Current/Admin/Available metrics
- GAM/Current/Admin/Configure challenges and leaderboard settings
- GAM/Current/Admin/Configure leaders
- GAM/Current/Admin/Configure login exceptions
- GAM/Current/Admin/Configure metrics
- GAM/Current/Admin/Configure powerhouse performance points
- GAM/Current/Admin/Get nGAGEMENT
- GAM/Current/Admin/Initial configuration
- GAM/Current/Admin/Manage preset filters
- GAM/Current/Admin/Manage user passwords
- GAM/Current/Admin/Manage your user settings
- GAM/Current/Admin/Metric display types
- GAM/Current/Admin/nGAGEMENT setup wizard
- GAM/Current/Admin/Open Settings page
- GAM/Current/Admin/Submit support ticket
- GAM/Current/Admin/Subscribe to nSight
- GAM/Current/Admin/View current users